Terms and Conditions

Effective Date: [Insert Date]

Welcome to Tezi Karo (tezikaro.shop). By using our website and services, you agree to the following Terms and Conditions. Please read them carefully before placing an order.

1. General Terms

• These Terms govern your use of Tezi Karo for grocery delivery services in Bettiah.
• We reserve the right to modify these Terms at any time. Updates will be posted on this page.

2. User Eligibility

• You must be at least 18 years old to place an order or use our services.
• By using our services, you confirm that the information provided is accurate and complete.

3. Orders & Payments

• Orders can be placed via our website (tezikaro.shop).
• Payments must be made using our secure online payment system or Cash on Delivery (COD) (if available).
• We reserve the right to cancel or reject orders in case of incorrect pricing, stock unavailability, or suspected fraudulent activity.

4. Delivery Policy

• We offer fast grocery delivery in Bettiah. Delivery times are estimates and may vary due to external factors.
• If a delivery attempt fails due to incorrect address or unavailability, additional charges may apply.
• In case of delays, our support team will notify you via phone or email.

5. Refund & Return Policy

• Perishable items (like dairy, vegetables, frozen foods) are non-returnable, unless defective or expired at the time of delivery.
• Non-perishable items can be returned within [X] days of delivery, provided they are unopened and in original condition.
• Refunds will be processed within [X] business days after approval.

6. Pricing & Discounts

• Prices on our website are subject to change without prior notice.
• Discount codes and offers cannot be combined unless stated otherwise.
• We are not responsible for pricing errors, and we reserve the right to cancel orders due to mispriced items.

7. User Conduct

• You agree not to misuse our website for illegal or unauthorized purposes.
• Abusive language, fraudulent activities, or attempts to harm our platform will result in account suspension.

8. Intellectual Property

• All content on Tezi Karo (logo, images, product descriptions, etc.) is owned by or licensed to us.
• Unauthorized use, reproduction, or distribution of our content is prohibited.

9. Limitation of Liability

• We are not responsible for damages resulting from service interruptions, third-party actions, or unforeseen circumstances.
• Our maximum liability is limited to the amount paid by you for the affected order.

10. Governing Law

• These Terms and Conditions are governed by the laws of India. Any disputes will be settled in the jurisdiction of bettiah bihar.